Features

Everything between the ring and the report.

Seven things AetherHub does for your team — and every one of them works today.

Call Recording AI Transcription Analytics Call Explorer AI Assistant Teams & Access Integrations
01
Call capture & recording

Every call, captured automatically.

The agent app records call logs and recordings from Android devices and uploads them in the background — incoming, outgoing, missed and not-connected.

  • Every call logged automatically — ring time, duration, contact name and number
  • Works with the phones and recording apps your agents already use — nothing new to buy or set up
  • Recordings attach themselves to the right call and contact — nothing gets lost or mislabeled
  • Stored once, encrypted, behind download links that expire
See it in a demo
How it works
CaptureAutomatic — agents change nothing about how they call
MatchingEach recording is matched to its call by time and contact — no manual sorting
FormatsMP3 · WAV · OGG · M4A · AMR · AWB
StorageEncrypted cloud storage, stored once, links that expire
02
AI transcription & summaries

മലയാളംहिन्दीதமிழ்తెలుగుಕನ್ನಡবাংলা in. English summary out.

The transcript labels who said what, in whatever language the call happened. Seconds later: a structured summary, in plain English.

  • Works across major Indian languages, English included — and labels each speaker
  • Structured summaries: purpose, needs, outcome, next steps
  • Auto-summarization the moment transcription completes
  • AI minutes are metered — top up only when you choose
See it in a demo
Sample output
Languageമലയാളം detected · 2 speakers
PurposeFollow-up on 2BHK apartment enquiry
OutcomePositive — site visit agreed for Saturday 11 AM
Next stepsSend brochure + loan pre-approval checklist
03
Analytics & dashboards

Real-time team performance, at a glance.

Live dashboards for calls, connections and talk time — by agent, by team, over any date range. Your filters stay where you left them.

  • Every outcome counted: connected, missed, not-connected, abandoned
  • Leaderboard ranked by total calls, connected calls and talk time
  • Hourly distribution chart stacked by call outcome
  • One-click CSV export of dashboards and agent performance
See it in a demo
Time filters
PresetsToday · past 24h · yesterday · this week · past 7 days · this month · last 30 days
CustomAny date range, in Indian Standard Time
ScopeFilter by users and groups
MemoryFilters stay saved between sessions
04
Call log explorer

Find any call. Flag every lead.

Every call in one table. Filter it the way you run your team, flag the leads that need action, and play any recording without leaving the row.

  • Filter by agent, group, employee ID, branch, date, time-of-day, call type, number, duration
  • Lead flags: only new · only abandoned · only last
  • Inline recording playback, transcription view and summarize button per call
  • Exports: CSV and branded PDF with your chosen columns
See it in a demo
Lead intelligence
Only newFirst-ever contact with a number
Only abandonedMissed calls never called back — recover them before they go cold
Only lastLatest call per number for a clean pipeline view
ExportCSV + branded PDF
05
AI chat assistant

Ask your call data anything.

Type a question in plain English — "How many calls did each agent handle today?" — and get a natural-language answer, the results table, and the query that produced it.

  • Plain-English questions, no report builder required
  • Returns the answer, the data table and the generated query
  • Every question audit-logged: query, result, success flag
  • Built on the same role-scoped data access as everything else
See it in a demo
Example
You ask"Which agent had the most missed calls this week?"
It answers"Rahul V. — 23 missed calls, 9 never returned."
You getAnswer + results table + underlying query
AuditEvery question and result is logged
06
Teams, roles & access

Enterprise-grade hierarchy, delegated cleanly.

Roles you can mix and match, and teams that manage themselves — a team lead runs their own people, calls and dashboards without head office lifting a finger.

  • One person can hold several roles — an agent can also be a manager
  • Teams with members and managers, so leadership is delegated cleanly
  • Employee ID and branch tags that mirror your real org structure
  • See each agent's device at a glance: battery, network and sync status
See it in a demo
Access model
Team leadSees and manages only their own team
ManagerCross-team dashboards and reports
AdminFull control of the deployment and its licenses
DevicesEach user's latest devices, with battery and sync status
07
CRM & deployment

Your CRM, enriched automatically.

Call activity and recording links flow into LeadSquared as they happen — and the whole platform deploys on our cloud or entirely on your premises.

  • LeadSquared integration: activity logging + recording URLs on every lead
  • Customizable data fields for your CRM schema
  • On-premise deployment with a license locked to your own servers
  • Per-agent licensing that scales with your team
See it in a demo
Deployment options
CloudManaged deployment, fastest start
On-premiseRuns entirely inside your infrastructure
LicensingPer-agent limits, licenses locked to your servers
CRMLeadSquared today · more integrations on request

Every feature, on your own calls.

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